Collections Manager

@ GHJ
GHJghj.com

Collections Manager

Posted 1 month ago

This job is still taking applications, but it's been up a while.

About the job

GHJ Search & Staffing partners with a respected law firm seeking an experienced Collections Manager to lead and improve collections operations, team management, and strategic initiatives in a legal environment.

Requirements

  • 5+ years collections experience
  • Leadership in collections teams
  • Experience with legal financial systems
  • Ability to manage high-volume collections
  • Strong communication skills

Qualifications

  • Law firm or professional services background
  • Proven track record in collections performance
  • Excel and data analysis skills
  • Excellent relationship Skills
  • Problem-solving ability

Full job description

GHJ Search & Staffing is working with a growing and highly respected law firm, who is seeking an experienced Collections Manager to lead and optimize its collections function. This is a high-impact leadership opportunity for a hands-on collections professional who enjoys managing teams, partnering with attorneys and firm leadership, and driving measurable improvements in cash flow and collections performance.

This role will oversee a team of collections professionals while actively participating in escalated collection matters, process improvement initiatives, and firm-wide collection strategies.


What You'll Do:

  • Lead, mentor, and develop a team of 5–6 collections professionals
  • Manage day-to-day collections operations in a fast-paced legal environment
  • Partner closely with attorneys, partners, and firm leadership to resolve collection issues and improve recovery efforts
  • Handle escalated collection matters and complex client situations
  • Monitor aging reports, portfolio performance, and collection trends
  • Develop and implement process improvements to increase efficiency and reduce delinquency
  • Collaborate with Billing, Accounting, and Finance teams to ensure timely resolution of billing-related issues
  • Produce reporting and provide insights to leadership regarding collections performance and portfolio risk
  • Support a culture of accountability, customer service, and continuous improvement

    • What They're Looking For:

  • 5+ years of collections and/or accounts receivable experience
  • 5+ years of leadership experience managing collections teams
  • Prior experience within a law firm or professional services environment is required
  • Proven ability to manage collections in a high-volume environment
  • Strong experience working directly with attorneys, partners, and executive leadership
  • Experience improving collection performance, reducing aging, and driving cash flow improvements
  • Strong Excel skills, including reporting and data analysis
  • Experience with Elite 3E, Aderant, or similar legal financial systems is highly preferred
  • Excellent communication, relationship-building, and problem-solving skills

    • Why Consider This Opportunity:

  • Highly visible leadership role with direct exposure to firm leadership
  • Opportunity to influence collections strategy and department performance
  • Manage an established team while helping shape future processes and best practices
  • Collaborative and team-oriented culture
  • Hybrid work environment
  • Competitive compensation and comprehensive benefits package


    • #GHJSS #LI-MO1

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