Patient Access Representative
@ ACRH Allen County Regional HospitalPatient Access Representative
About the job
A healthcare organization seeking a Patient Access Representative to perform patient interviews, verify insurance, and ensure compliance, delivering excellent service in a fast-paced environment.
Requirements
- Experience with patient interviews
- Knowledge of insurance terminology
- Ability to multitask
- Strong computer skills
Qualifications
- Less than 1 year experience
- Critical thinking skills
Full job description
Job Description
This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verifying patient insurance eligibility, confirming benefits eligibility, and gathering statistical information in compliance with federal and state regulations with minimal support from a supervisor. Completes payment transactions by using proper negotiating techniques to professionally collect money owed by our patients and guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.
Job Requirements
Applicable Experience:
Less than 1 year