Customer Service Rep(03301) - 43 Market St

@ Domino's
Domino'sdomino's.com

Customer Service Rep(03301) - 43 Market St

Amsterdam, NY
Posted today

About the job

The company employs Customer Service Representatives to assist customers in person and over the phone, handling orders, answering questions, and ensuring a positive experience. Training covers food prep and customer interaction, emphasizing professionalism and product knowledge.

Requirements

  • Polite customer interaction
  • Navigating POS system
  • Answering product questions
  • Assist in food prep
  • Correcting product concerns

Qualifications

  • Professional appearance
  • Good grooming standards
  • Ability to follow instructions
  • Customer service skills

Full job description

CSRs (Customer Service Representatives) must Politely greet customers in person and on the telephone. CSRs must be able to navigate through prompts on a computer point of sale system to take orders and be able to answer questions from customers about products and service to best accommodate the customer.

CSRs assist in preparing food products and packaging (boxes, bags, utensils) CSRs are trained to correct product concerns over the phone and are enabled to make customers content without the need for supervision from managers for non complex issues. CSRs must look professional and maintain grooming standards set forth by printed job aids located in the store.

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