At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This Position Is Responsible For Learning Specific Aspects Of The Sales/Marketing Operations; And Assisting In Or Supporting Sales Representatives/Account Management Personnel In The Prospecting, Acquiring Or Renewing Business.

JOB RESPONSIBILITIES:

Support Sales/Account Management personnel to assist in prospecting, acquiring or retaining business.

May conduct research for prospective business by internal sources, external agencies, or reviewing RFPs.

Research inquiries received from customers, Brokers, or company representatives and assist in problem solving.

Relay information to Sales or Account Management personnel or responds directly to customer or company representative.

May coordinate meetings.

Gather data, create and/or maintain databases.

Participate in enrollments. Prepare materials for enrollment sessions.

Prepare documentation for prospective or existing customers. Review forms received for completeness.

Develop relationships with customer representatives.

May respond to questions from prospect regarding benefit information and available benefit options.

May include some travel.

Communicate and interact effectively and professionally with co-workers, management, customers, etc.

Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.

Maintain complete confidentiality of company business.

Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

JOB REQUIREMENTS:

• Bachelor Degree in Marketing, Business, Communications, Economics or Health Care OR 4 years health care/customer service experience involving independent work and judgment.

• Group I state insurance license within the first 6 months in position.

• Interpersonal, verbal and written communications skills; telephone, public relations and customer skills; composing presentations, and summarizing findings.

• Analytical and math skills.

• Ability to learn quickly and provide feedback; ability to represent company in sales or account management.

• PC proficiency and skills to include Word, Excel, PowerPoint and Lotus Notes.

• Ability to travel including overnight stays.

• Current Driver License in state of operations.

PREFERRED JOB REQUIREMENTS:
* Health insurance experience or knowledge.
* Customer service or sales experience.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$38,100.00 - $80,000.00

Exact compensation may vary based on skills, experience, and location.