ICA Team Manager (53132)

@ Lutheran Social Services of WI & Upper MI
Lutheran Social Services of WI & Upper MIlutheransocialservicesofwi&uppermi.com

ICA Team Manager (53132)

Franklin, WI
Posted today

About the job

LSS-Connections, a non-profit in SE WI, values diversity, inclusion, and accountability. As ICA Team Manager, you'll lead teams, ensure compliance, build community, and support client self-determination.

Requirements

  • Bachelor's Degree in social work or related
  • 3+ years experience with similar populations
  • Supervisory experience preferred
  • Proven leadership and communication skills

Qualifications

  • Valid Driver's License and good driving record
  • Ability to pass background check
  • Proficiency with Microsoft Suite
  • Strong communication skills

Full job description

Join Our Team as an ICA Team Manager!

Location: SE WI / Hybrid
Organization: Connections – An IRIS Consultant Agency by Lutheran Social Services of WI & Upper MI

Choose to be part of a team grounded in the virtues of being :
Humble
Hungry
People Smart

At LSS-Connections , we're a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability —all while working toward a shared vision.

As an ICA Team Manager , you'll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference.

What You'll Do

  • Lead and mentor ICA Teams to deliver exceptional service.
  • Ensure compliance with state ICA contract requirements.
  • Build community connections and foster cultural competence.
  • Oversee hiring, training, and development of team members.
  • Manage budgets and maintain fiscal integrity.
  • Support outreach strategies and ICA service enhancements.

Perks & Benefits

  • Flexible Schedule
  • Robust Benefits Package :
    • Medical/Dental/Vision
    • 403B Retirement Plan
    • Life Insurance & Disability Coverage
    • Mileage Reimbursement
  • Paid Time Off : Vacation, Sick, Personal, and 10 Paid Holidays
  • Employee Assistance Program
  • Technology Provided : Laptop, Cell Phone, Printer, Office Supplies

Qualifications

  • Bachelor's Degree in social work, psychology, human services, or related field (Master's preferred).
  • 3+ years experience working with similar populations; supervisory experience strongly preferred.
  • Valid Driver's License and satisfactory driving record.
  • Ability to pass a Caregiver Background Check .
  • Strong communication and leadership skills.
  • Proficiency with Microsoft Suite and ability to learn internal systems.

Physical Demands & Work Environment

  • Regularly required to talk or hear ; frequently stand, walk, and sit.
  • Occasionally lift/move up to 10 pounds .
  • Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment.
  • Keyboarding required for this position.
  • Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel.
  • Possible exposure to chemical fumes , smoke, dust, mildew, and pets in client homes.
  • Noise level is usually moderate .

Travel

  • Ability to travel on day trips up to 50% ; occasional overnight travel may be required.

Ready to Make an Impact?

If you're a caring person with a passion for serving others , we want you on our team!

Apply Today and Help Us Empower Lives!

LSS is an Equal Opportunity Employer (EOE).

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