Telecommunications Specialist (RingCentral)

@ America At Work
America At Workamericaatwork.com

Telecommunications Specialist (RingCentral)

Posted 1 week ago

About the job

A healthcare organization needs an experienced Telecommunications Specialist to manage VoIP, call flows, troubleshooting, and collaborate with IT teams across multiple locations.

Requirements

  • RingCentral experience
  • Bachelor’s in Computer Science
  • 5+ years telecom/IT experience
  • Avaya platform knowledge

Qualifications

  • Bachelor's degree or equivalent
  • Strong troubleshooting skills
  • Telecom systems background

Full job description

A major healthcare organization is seeking an experienced Telecommunications Specialist to support enterprise voice systems across multiple campuses and clinics. This role manages daily telecom operations, VoIP (cloud/on‑prem), call flows, MACs, troubleshooting, and collaboration with IT teams. Ideal candidates bring strong RingCentral expertise, Avaya platform experience, and the ability to support complex telephony environments.


Required Qualifications

  • RingCentral experience

  • Bachelor’s in Computer Science or equivalent experience

  • 5+ years telecom/IT network systems experience

  • Avaya CM v16.3, System/Session Manager, Aura Messaging, CMS, VeraSmart, Virtual Observer, G430/G450/G650


    • Preferred Certifications

  • Cisco CCNA or CCVP

  • Avaya Certified Support or Implementation Specialist


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