Assistant Branch Manager

@ First National Bank Texas
First National Bank Texasfirstnationalbanktexas.com

Assistant Branch Manager

Cottonwood, AZ
Posted 4 days ago

About the job

FNBT is an equal-opportunity bank focusing on branch management and customer service. The Assistant Branch Manager supports daily operations, staff, customer relations, and sales, including managing diverse customer needs and team development.

Requirements

  • Staff management experience
  • Customer service skills
  • Sales-oriented mindset
  • Ability to lift 50 lbs
  • Punctual attendance

Qualifications

  • High school diploma or equivalent
  • Bilingual in English and Spanish
  • Basic computer skills
  • Able to work flexible schedules

Full job description

Job Description
* Assist the Branch Manager in the daily operation of staff
* Prepare work schedule, assist with the bank balancing, staff meeting, customer care and concerns
* Assist in the delivery of quality customer service through personal contact with customers and prospects, and adherence to approved quality standards
* Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
* Accountable for the achievement of monthly new account production as assigned by upper management
* Work closely with the Branch Manager to motivate staff in achieving retail and new account production
* Participate in an active sales environment that may require in-store aisle prospecting
* Attend business development calls, or other sales opportunities, with a member of management
* Manage branch operations and staff, in the absence of a manager
* Conduct training for new hires
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Regular and predictable attendance and punctuality
* Complete other tasks as assigned by manager as needed to include, but not limited to, opening/closing branch

Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Operate a computer and other office machinery
* Schedules are prepared based on business need and subject to change at any time.
* Ability to lift up to 50 lbs

FNBT is an equal opportunity employer.
Show full description