Entry Level Product Support

@ Year Up United
Year Up Unitedyearupunited.com

Entry Level Product Support

Wilkinsburg, PA
Posted 1 day ago

About the job

Year Up United is a nonprofit in Banking, Insurance & Investment, focusing on empowering young adults. The role involves troubleshooting, customer support, teamwork, and improving user experience, ideal for detail-oriented, eager learners committed to social impact.

Requirements

  • Strong communication skills
  • Detail-oriented
  • Eager to learn
  • Collaborative attitude

Qualifications

  • Interest in customer support
  • Strong interpersonal skills
  • Commitment to mission

Full job description

Year Up United, a national nonprofit in the Banking, Insurance & Investment industry, seeks an Entry Level Product Support professional for our Customer Service & Support team. In this role, you’ll troubleshoot basic product issues, respond to customer inquiries, and escalate complex cases. You’ll collaborate with cross-functional teams, document support interactions, and help improve user experiences. Ideal candidates are detail-oriented, strong communicators, eager to learn, and committed to our mission of advancing economic mobility for diverse young adults.
Show full description

Similar jobs in Wilkinsburg, PA

See all Entry Level Product Support jobs