Office Manager

The Office Manager oversees the business operations of the assigned medical practice and supervises the support staff of that practice. 

Essential Duties and Responsibilities:

• Hire and train office staff. Provide training and insight on policies, procedures, and billing systems.

• Manage staff schedules to maximize efficiency and effectiveness.

• Understand and implement all policies and procedures including regulatory compliance.

• Ensure that patient records are accurate and complete, and that patient confidentiality is strictly maintained.

• Coordinates with payer contracting and credentialing teams to oversee the maintenance of all physician licenses, CMEs, and other documents required for the physician(s) to practice.

• Responsible for monitoring of code capture and collections for practice.

• Coordinate and assist the Director of Operations with the financial aspects of the business unit including accounts payable, inventory control and accounts receivable.

• Responsible for Physician scheduling and on-call coverage.

• Oversee facility maintenance, operations issues and coordination of third party vendors

• Other duties as assigned by Physicians or Director of Operations

• Responsible for ordering of office supplies and materials for office(s)

• Acts as a liaison between office(s) and Support Center.  Work cross-functionally with various departments such as Compliance, HR, Billing, etc. to ensure company objectives are met.

• Maintains attendance according to scheduled days and hours and appropriate dress and appearance standards, according to company policy. 

• Attends mandatory company training sessions as required by state/federal law where applicable.

• Responsible for site visits throughout the region.

Qualification Requirements:

• Great attention to detail and accuracy; good observation and communication skills.

• Self-motivated.

• Able to set and change priorities as needed.

• Willingness and ability to stand as well sit for periods of time.

• Over five years of previous office supervisory experience.

• Excellent customer service skills.

• Ability to travel for site visits throughout the region.  Approximate travel- 50%.

• Education and/or Experience:

• High School diploma or equivalent, college degree preferred.

• Experience with various types of MS Office Products, including MS Excel and MS Word

• Confidential and Sensitive Information:

• Must properly control the release of proprietary and confidential information.

Language Skills:

• Strong interpersonal skills.

• Ability to communicate in English, both verbally and in written form.