Case Manager - Milwaukee, M-F 8-5, Mileage Reimbursed (53120)

Now Hiring: IRIS Consultant

Milwaukee, WI (Hybrid Role)
Full-Time | 40 hrs/week | 8 AM – 5 PM

Travel Required (30–50%)
Benefit Eligible

Are you passionate about empowering others to live independently and direct their own care? Join Lutheran Social Services of Wisconsin and Upper Michigan's GROWING Connection's program as an IRIS Consultant and help individuals shape meaningful lives with IRIS (Include, Respect, I Self-Direct).

As part of our ICA Team, you'll work in a social services capacity to support participants in maintaining autonomy, ensuring health and safety, and navigating long-term care services. This role will be based out of the Milwaukee area, and will also travel into surrounding areas including Waukesha, Ozaukee, Washington, and Fond du Lac counties.

What You'll Do

• Build trusting relationships with participants
• Assist in developing IRIS Support and Services Plans
• Maintain monthly contact and quarterly visits
• Help participants understand and maintain IRIS eligibility
• Connect with local agencies and ADRCs to expand service options
• Document all contacts and visits in required systems within 2 business days
• May conduct annual Long-Term Care Functional Screens
• Work independently while collaborating with a supportive ICA team

Perks & Benefits

• Public Service Loan Forgiveness (PSLF) eligibility + support navigating PSLF
• Medical, Dental & Vision Insurance
• Flex Spending (Health & Dependent Care)
• Mileage Reimbursement
• Paid Time Off + 10 Paid Holidays
• 403B Retirement Contribution
• Annual Raises
• Calm Wellness App – Premium Access
• Early Earned Wage Access (UKG Wallet)
• Employee Assistance Program
• Service Awards & Recognition

Qualifications

• A minimum of a Bachelor's Degree in social work, psychology, human services, counseling, nursing, special education or a related field and have a minimum of one year of supervised experience working with seniors and/or people living with disabilities; OR 4+ years of direct experience in social services with seniors or individuals with disabilities OR Current IRIS Consultant in good standing with DHS exemption
• Bilingual in Spanish, Hmong, Arabic, Russian, or other languages is a plus!
• Strong commitment to participant autonomy and meaningful living
• Comfortable with smartphones, tablets, and computer systems
• Knowledge of human behavior, social interaction, and community resources
• Willingness to serve diverse populations with respect and empathy

Requirements

• Valid driver's license & reliable transportation
• Satisfactory driving record per LSS Driver Safety Procedure
• Ability to meet LSS auto insurance requirements

Ready to make a difference? Apply today and help individuals lead empowered, self-directed lives through the IRIS Program!

LSS is an Equal Opportunity Employer (EOE).