Inside Sales Representative

Essential Functions:

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Create a positive customer experience with every contact
• Responsible for hitting all goals and metrics each month
• Process inbound web leads & sales calls from initial call/inquiry to schedule for install.
• Make outbound calls to follow up with prospects
• Work as part of a cohesive inside sales team inclusive of the Inside Sales Supervisor, Sales Operations Manager, VP of Sales & Marketing, pre-and-post-sale technical teams, Business Development, and Elite Care Representatives.
• Perform other duties as assigned

Skills:

• Self-motivated with a competitive spirit
• Excellent communication skills – verbal and written
• Displays professionalism with customers and team members
• Extreme attention to detail
• Computer savvy and quick to learn new technology and software
• Ability to work efficiently in a fast-paced, team environment, with high volumes
• BONUS: Bilingual (Spanish)

Education and Experience:

• High School Diploma
• 1 year previous inside sales experience or similar experience selling a product or service
• Previous experience in a performance driven role where hitting metrics is a requirement

Work Environment/Hazards:

• Working conditions primarily inside an office environment
• The noise level in the work environment is usually moderate
• High level of interaction with external/internal clients

Physical Demands:

• To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting, standing, operating computers and other office equipment and moving about the office. The employee must be able to communicate via email and verbally via telephone.

Working Hours/Days:

• Full-time
• Requiring approximately 40 hours per week