Lead Coordinator/Dispatcher
@ ARS-Rescue RooterLead Coordinator/Dispatcher
About the job
Join ARS-Rescue Rooter, the largest US provider of HVAC, plumbing, electrical services, with 7,000+ employees. Grow with us in a fast-paced, customer-focused role supporting sales and operations.
Requirements
- High attention to detail
- Strong communication skills
- Computer/data entry skills
- Experience in scheduling or dispatch
- Flexible schedule including evenings
Qualifications
- Organizational skills important
- Customer service abilities
- Ability to work evenings/weekends
- Experience preferred but not required
Full job description
Pay: $20.00 - $24.00 per hour (based on experience)
Schedule: Discussed during interview (alternating weekends).
Join American Residential Services (ARS), the nation’s largest provider of residential HVAC, plumbing, and electrical services. With 7,000+ employees across the U.S. and over 45 years of experience, we’re growing fast—and we’re looking for driven, detail-oriented team members to grow with us.
What We Offer:
Insurance available after 31 days
Low-cost medical insurance starting at $5/week
Dental and vision insurance
Health Savings Account (HSA) or Flexible Spending Account (FSA)
401(k) with company match
Paid time off & paid holidays
Company-paid life insurance
What You’ll Do:
- Schedule sales appointments and dispatch our in-field sales professionals.
- Follow up on hot, warm, and cold leads to help fill the board for our in-home sales team.
- Contact customers before all in-home sales presentations to communicate expectations.
- Communicate throughout the day with our in-field sales professionals offering assistance they may need from the branch office.
- Follow up on quotes given to customers and communicate any needs they may have in relation to the sale.
- Process completed paperwork, electronic and manual forms.
- Fast-paced role with heavy phone volume and tight deadlines at times.
- Meet and exceed expected sales targets.
What You Need:
High attention to detail and organizational skills
Strong communication and customer service abilities
Basic computer/data entry skills
Experience in a scheduling, dispatch, or coordinator role is preferred
Ability to work a flexible schedule including evenings and one weekend/month
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
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