Event Licensed Guard

This is an event‑based Licensed Security Guard role providing security coverage for City of Jacksonville events, with locations determined by each event’s needs across the Jacksonville area.

Job Summary:
License guard personnel will always perform job duties with a constant awareness of surroundings, making note of all activity that takes place in the assigned area. License guards must maintain a professional image and always demonstrate excellent customer service.

Basic Functions:

• Control of entrances and movement of pedestrian and vehicle traffic.
• Patrol of perimeters.
• Inspection of security and fire exposures.

Responsibilities:
Duties may vary depending on department size, organizational structure, geographic location and post assignments. Reasonable accommodations may be made to allow for certain ADA requirements. Overall general function of license guards is to provide security as described below (Note: duties may vary depending on post orders):

• Be on time and report to post in full uniform.
• Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner.
• Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS.
• Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts.
• Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations.
• Complete Incident Reports and all relevant reports related to job assignment as needed.
• Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer / market.

Skills and Abilities:

• A licensed guards are to be honest, alert and well-disciplined as the custodians of employee and customer property and safety.
• Constant and dedicated vigilance.
• Strong customer service skills, exemplifying Andy Frain Services Mission Statement.
• Ability to be results oriented employee, handling multiple tasks simultaneously.
• Ability to facilitate progressive change, work as part of a team and follow directions.
• Work with a sense of urgency.
• Strong oral and written communications skills.