Shift Leader

@ Insomnia Cookies
Insomnia Cookiesinsomniacookies.com

Shift Leader

Posted 10 months ago

This job is still taking applications, but it's been up a while.

About the job

Insomnia Cookies is a growing bakery chain specializing in late-night cookie delivery and in-store service. As Shift Leader, you will oversee operations, motivate staff, ensure customer satisfaction, and maintain a fun, fast-paced environment in Seattle.

Requirements

  • Customer service experience
  • Point of sale system knowledge
  • Strong communication skills
  • Time management skills
  • Ability to lift 40 lbs

Qualifications

  • At least 1 year retail or service experience
  • Legally eligible to work in the US
  • 18+ years old
  • Outgoing and detail-oriented
  • Motivational leadership ability

Full job description

Become a Shift Leader at our brand newSeattle bakery located at 4215 Brooklyn Ave NE Unit MR-2 Seattle, WA 98105!Asthe Shift Lead, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Check out some of our content vids to learn more!





SOME OUR SWEET SHIFT LEADER PERKS:

•         Pay rate range of $21.00 - $21.25/hr.

•         Flexible part-time work schedules

•         Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)

•         1 hr of paid vacation for every 50 hours worked and 1 hour of paid sick time off for every 30 hours worked

•         Interactive training & mentorship

•         Pet insurance for your furry loved ones

•         Job stability with a rapidly growing and reputable company

•         Achievable growth/promotion opportunities

•         You get to work in a fun, exciting team environment

•         Employee discount and FREE cookies with every shift!


WHAT WILL I DO AS A SHIFT LEADER?

•         Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

•         Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

•         Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team

•         Support and work alongside the Cookie Crew

•         Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

•         Manage cash handling and deposits


DESIRED SKILLS/EXPERIENCE:

•         At least 1 year of working experience in a customer service focused role

•         Point of Sale systems experience

•         Outstanding communication, time management, and people skills

•         Outgoing/friendly/patient demeanor

•         Detail focused and results-oriented

•         Ability to lead-by-example and motivate others

•         Ability to lift up to 40 lbs.

•         Legally eligible to work in the United States

•         Must be 18 years or older to be employed

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