Cobra Analyst

@ Gallagher Benefit Services
Gallagher Benefit Servicesgallagherbenefitservices.com

Cobra Analyst

Hunt Valley, MD
Posted 4 days ago

About the job

Gallagher Benefit Services helps organizations build better workplaces through benefit strategies, wellbeing programs, and workforce advice. The COBRA Analyst role focuses on processing enrollments, terminations, payments, and reports, ensuring compliance with federal regulations. Join a supportive, innovative team.

Requirements

  • High School diploma or equivalent
  • 4-5 years related experience
  • Customer service experience preferred
  • Strong attention to detail
  • Proficient with Microsoft Office

Qualifications

  • Excellent communication skills
  • Ability to multitask and prioritize
  • Data entry skills
  • Organizational skills
  • Discretion with confidential info

Full job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

We are seeking a detail-oriented COBRA Analyst to join our team. This role is responsible for supporting COBRA administration by processing enrollments, terminations, payments, reporting, and participant inquiries while ensuring compliance with federal regulations.


How you'll make an impact

  • Process COBRA enrollments and terminations
  • Respond to participant and client inquiries via email
  • Assist with COBRA payment processing
  • Create, audit, and distribute reports
  • Maintain trackers and accurate records
  • Support Open Enrollment activities
  • Collaborate with internal teams to resolve issues
  • Ensure compliance with COBRA guidelines and confidentiality standards


About You

Required: High School diploma or equivalent + minimum of 4-5 years related experience.

Preferred:

  • Customer service experience required; employee benefits experience preferred
  • Strong attention to detail and data entry skills
  • Excellent verbal and written communication skills
  • Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
  • Strong problem-solving and organizational skills
  • Proficient with Microsoft Office and general PC applications
  • Team-oriented, self-motivated, and adaptable
  • Ability to handle confidential information with discretion

Behaviors:


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being
  • Career development opportunities and ongoing learning
  • A collaborative, people-first culture with accessible leadership
  • The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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