Customs Brokerage Agent

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle that we have a direct impact on. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a supportive and collaborative culture. Do what you love and build a career with us!

The Opportunity

We are growing our import services department in Buffalo, NY, focusing on our customs brokerage product. We are looking to staff for a variety of hours/shifts, including part-time and full-time opportunities. 

Major Duties and Responsibilities

• Ensure a smooth and timely customs process flow
• Uphold accurate and timely data entry into our operational systems
• Track and trace customs entry filings 
• Maintain accurate and timely client invoicing 
• Understand and follow curated customer Standard Operating Procedures (SOP) 
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
• Assist with verification of customs declaration information and the submission of such to the customs authority
• Ensure compliance at all times to internal and external regulations

• Effective interpersonal skills
• Coachable, receptive to feedback
• Strong written and verbal communication 
• Pro-active approach, strong organizational and computer skills
• Excellent computer skills (Microsoft office suite) 
• Fluent in reading and writing in English

Reporting Structure

• Customs Brokerage Lead Agent, Supervisor and Manager

Our Mission Statement 

To set the standard for excellence in global logistics and customer service, through total commitment to quality in people and services, with superior financial results.

Our Culture

Around the office, you can feel a great sense of pride in our work, energy in what we do, and focus on building strong relationships with our customers.  Leadership, teamwork, and trust are the prevailing winds that drive rewarding careers—and our great company—forward. While our offices are neat and our dress professional, we love curiosity and aren’t afraid to have a little fun.

Our Vision

To provide unlimited opportunity for our people to grow their knowledge, contribution, and compensation. 

All your information will be kept confidential according to EEO guidelines. Full benefits/PTO available for full-time positions. The hourly rate for this position is an estimated range that can be adjusted based on experience.