Guest Service Expert

@ Marriott
Marriottmarriott.com

Guest Service Expert

Kansas City, MO
Posted today

About the job

Marriott is a global leader in hospitality, focusing on delivering exceptional guest experiences. As a Guest Service Expert, you will provide friendly service, coordinate with teams, and ensure cleanliness and safety in food & beverage operations, supporting your career growth.

Requirements

  • Customer service skills
  • Food and beverage knowledge
  • Ability to handle payments
  • Team coordination skills

Qualifications

  • High school diploma or equivalent
  • Friendly and attentive demeanor
  • Previous hospitality experience preferred

Full job description

Join Marriott as a Guest Service Expert in our Food & Beverage Operations, delivering warm, attentive service that reflects our people-first culture. You’ll greet and seat guests, take accurate food and beverage orders, coordinate with kitchen and bar teams, and ensure timely, polished service. Maintain cleanliness and safety standards, handle payments, resolve guest concerns, and promote menu items and specials. In this role, you’ll receive comprehensive training, benefit from global career growth opportunities, and help create memorable dining experiences across Marriott’s world-class hospitality portfolio.
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