Quality Documentation Specialist

@ Xometry

Quality Documentation Specialist

Posted 2 months ago

This job is still taking applications, but it's been up a while.

About the job

Xometry powers industries by connecting ideas to manufacturing. The role supports quality documentation, administrative tasks, and teamwork, emphasizing attention to detail and excellent communication in a hybrid environment.

Requirements

2+ years administrative experience
Strong customer service skills
Excellent communication skills
Attention to detail
Proven initiative and responsibility

Qualifications

Experience with Google Suite
Knowledge of Adobe
Ability to analyze problems
Teamwork skills
Understanding of quality standards

Full job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

We are looking for a person with strong interpersonal skills and positive work ethic to work in our administrative services team. This is an amazing opportunity to put your experience, attention to detail, and pride in producing the best results to work, while working with various members of our specialized department.

Administratively support a department, by meeting the needs of both internal and external clients. Services are provided in a manner that demonstrates the highest levels of quality, accountability, and teamwork.
Accurately and efficiently format, proof, finalize and distribute Firm documents, adhering to the established guidelines and quality control methodologies and standards.
Confirm completeness and accuracy of own work and check the work of others to confirm there are zero defects in order to minimize errors and redundancies.
Monitor, prioritize and process workflow in a timely manner which includes updating metrics and other relevant departmental production information
Understand and adhere to organizational and legal policies for quality, risk mitigation, confidentiality, and data privacy
Assist with other administrative duties, including but not limited to office administration, partner support and other practice support areas as needed

Requirements

2+ years of administrative and/or customer service assistance experience
Strong customer service skills
Excellent verbal and written communication skills
Strong attention to detail, and a commitment to quality
Proven ability to take initiative and responsibility for completing work within a team environment
Able to perceive and analyze problems, develop alternatives and implement resolutions
Basic knowledge of the Google Suite, Adobe
OT expected on rotational shift

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Show full description