Customer Service Representative
@ ManpowerCustomer Service Representative
About the job
ManpowerGroup helps organizations with workforce solutions. Supports job seekers with skilled employment. Role supports FootJoy, a leader in golf products, in a hybrid schedule in Fairhaven, MA. Focuses on order management and customer care.
Requirements
- Customer service experience
- Order management systems
- ERP system knowledge
- Strong organizational skills
- Excellent communication
Qualifications
- 2-3 years experience
- Attention to detail
- Problem-solving skills
- Team-oriented attitude
- Golf industry knowledge a plus
Full job description
Take Your Customer Service Career to the Next Level!
Are you detail-oriented, customer-focused, and passionate about delivering exceptional service? Manpower is hiring a Customer Service Representative to support FootJoy Custom at Acushnet Company - a global leader in golf performance products.
This is your opportunity to provide high-level support to customers and sales teams while working with one of the most respected brands in the industry.
Location: Fairhaven, MA (hybrid schedule)
Pay Rate: $25/hr
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
What You’ll Be Doing
- As a Customer Service Representative, you’ll play a key role in ensuring a smooth and positive customer experience from order to delivery.
- Serve as a primary point of contact for customers and sales representatives
- Manage and process custom product orders with a high degree of accuracy
- Provide timely updates and resolve customer inquiries
- Ensure accuracy of logos, pricing, fees, and order details
- Coordinate artwork approvals and communicate updates clearly
- Handle urgent requests and work cross-functionally to meet deadlines
- Utilize Order Management Systems and Enterprise Resource Planning (ERP) systems to track, manage, and update orders
- Maintain customer records and order history
- Identify trends, resolve issues proactively, and escalate when needed
- 2–3 years of customer service experience (required)
- Experience working with Order Management Systems and Enterprise Resource Planning (ERP) systems
- Strong attention to detail and organizational skills
- Excellent communication and problem-solving abilities
- Ability to manage multiple priorities in a fast-paced environment
- Positive, team-oriented attitude with a customer-first mindset
- Golf industry or product knowledge is a plus
- Weekly pay
- Dedicated recruiter support
- Temp-to-hire opportunities
- Hybrid flexibility
- Work with a globally recognized brand (Titleist/FootJoy)
Ready to Get Started?
Click Apply Now and a recruiter will be in touch to discuss next steps.
We look forward to connecting with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
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