Customer Project / Program Management
@ 31 MSI - (Marvell Semiconductor Inc.) USCustomer Project / Program Management
About the job
Marvell develops semiconductor solutions powering data infrastructure across enterprise, cloud, AI, and carriers. The role focuses on managing program execution, customer engagement, and growth initiatives to support our expanding custom silicon business.
Requirements
- 3-5 years project management experience
- Customer or program management skills
- Program management certification
- Experience with sales processes
- Analytical and leadership skills
Qualifications
- Bachelor’s degree in Business or related
- Understanding of customer design cycles
- Experience in semiconductor industry
- Supporting hyperscale cloud or AI
- Proficiency with reporting tools
Full job description
About Marvell
Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, and carrier architectures, our innovative technology is enabling new possibilities.
At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead.
Your Team, Your Impact
Marvell is growth mode. Our custom silicon business in particular is growing at such a rate that the support levels needed for each program have become extraordinary. This program management role is critical to our ability to grow. The opportunity for this individual is significant as they will learn the ins and outs of how we engage, support, and grow with our hyperscaler customers.This role will entail :
Help Champion our program teams
Signal critical path items to MRVL leadership and ensure success.
Manage the transition from development to production
Ensure business management and production support
Through success helping MRVL win new business.
Marvell is a clear leader in accelerated compute and the opportunity here for the right candidate from a growth perspective is tremendous.
What You Can Expect
Sales Program Leadership
- Own the end-to-end operating framework for complex sales programs, strategic accounts, and cross-functional commercial initiatives.
- Translate sales objectives and customer commitments into structured program plans, milestones, deliverables, owners, and measurable outcomes.
- Establish and manage operating cadences for strategic account reviews, opportunity reviews, design-win tracking, product ramps, executive updates, and quarterly business reviews.
- Drive accountability across multiple functions, geographies, product groups, and levels of leadership.
- Anticipate execution barriers and ensure that risks, dependencies, and unresolved decisions are elevated before they affect customers or financial results.
- Maintain a comprehensive view of program health, including commercial, technical, operational, supply, quality, and customer-related considerations.
Forecasting, Pipeline and Business Analytics
- Partner with Sales leadership to improve the accuracy, consistency, and transparency of bookings, revenue, pipeline, and demand forecasts.
- Develop analytical frameworks that connect customer opportunities, design wins, product milestones, demand signals, supply availability, and revenue expectations.
- Analyze pipeline quality, opportunity movement, forecast changes, customer concentration, product mix, conversion rates, and execution risks.
- Identify trends, inconsistencies, and emerging risks within sales data and translate findings into clear recommendations.
- Create executive-level dashboards, scorecards, and reporting packages that provide actionable insights rather than simply reporting historical results.
- Drive disciplined opportunity management and ensure that decisions are supported by accurate, timely, and relevant data.
Strategic Account and Customer Program Execution
- Support strategic account teams in developing and executing comprehensive account and opportunity plans.
- Coordinate customer-related activities across Sales, Product Line Management, Engineering, Operations, Quality, Finance, and executive leadership.
- Track major design opportunities from initial engagement through qualification, design win, production readiness, ramp, and revenue realization.
- Ensure that customer commitments, technical milestones, commercial requirements, and internal dependencies are clearly documented and actively managed.
- Facilitate resolution of complex cross-functional issues that may affect customer satisfaction, product adoption, or revenue.
- Prepare leaders and account teams for customer meetings, executive business reviews, negotiations, and critical decision points.
New Product Introduction and Revenue Ramp
- Partner with product and account teams to establish commercial readiness plans for new products and customer programs.
- Track samples, evaluations, qualifications, design milestones, production schedules, supply requirements, and customer deployment plans.
- Connect product-roadmap execution with opportunity timing, customer demand, and revenue expectations.
- Identify gaps between customer requirements and internal product, supply, or operational plans.
- Drive alignment on priorities and recovery actions when product schedules, customer timelines, or supply conditions change.
- Help ensure that design wins transition successfully into predictable production ramps and long-term revenue.
Process Excellence and Sales Productivity
- Evaluate existing sales processes and identify opportunities to improve speed, scalability, visibility, and accountability.
- Design and implement standardized processes, tools, templates, governance models, and operating mechanisms.
- Improve adoption and data integrity within CRM, forecasting, pipeline-management, and business-intelligence platforms.
- Reduce manual reporting, duplicate work, unclear ownership, and inconsistent execution across teams.
- Develop playbooks and best practices that enable Sales teams to manage opportunities and customer programs more effectively.
- Lead change-management efforts associated with new processes, systems, reporting requirements, and operating models.
- Measure program effectiveness and continuously refine processes based on business outcomes and stakeholder feedback
What We're Looking For
- Bachelor’s degree in Business, Science, Arts or related fields and 3-5 years of related professional experience. Or Master’s degree and/or PhD, in Business, Science, Arts or related fields with 2-3 years of experience.
- 2+ years related customer/program management and or sales related work experience.
- Program-management certification or demonstrated mastery of structured program-management methodologies.
Preferred Qualifications
- Understanding of customer design cycles, product qualification, demand planning, supply allocation, backlog, bookings, and revenue recognition.
- Direct experience within the semiconductor industry
- Experience supporting hyperscale cloud, AI infrastructure
- Experience with Salesforce, Power BI, Tableau, SQL, or comparable reporting and analytics tools.
- Experience designing global sales processes, governance models, dashboards, and executive operating cadences.
- Experience leading organizational change, process transformation, or sales-system implementations.
Expected Base Pay Range (USD)
98,970 - 148,300, $ per annumThe successful candidate’s starting base pay will be determined based on job-related skills, experience, qualifications, work location and market conditions. The expected base pay range for this role may be modified based on market conditions.

This role is eligible to participate in Marvell's bonus and equity plans, including a new hire equity grant and annual equity refreshers, ensuring you are rewarded for your contributions and remain invested in the company's long-term success.
Additional Compensation and Benefit Elements
Marvell is committed to providing exceptional, comprehensive benefits that support our employees at every stage - from internship to retirement and through life’s most important moments. Our offerings are built around four key pillars: financial well-being, family support, mental and physical health, and recognition. Highlights include an employee stock purchase plan with a 2-year look back, family support programs to help balance work and home life, robust mental health resources to prioritize emotional well-being, and a recognition and service awards to celebrate contributions and milestones. We look forward to sharing more with you during the interview process.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Any applicant who requires a reasonable accommodation during the selection process should contact Marvell HR Helpdesk at TAOps@marvell.com.
Interview Integrity
To support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like ChatGPT or Copilot, or automated note-taking bots) during interviews.
These tools must not be used to record, assist with, or enhance responses in any way. Our interviews are designed to evaluate your individual experience, thought process, and communication skills in real time. Use of AI tools without prior instruction from the interviewer will result in disqualification from the hiring process.
This position may require access to technology and/or software subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR). As such, applicants must be eligible to access export-controlled information as defined under applicable law. Marvell may be required to obtain export licensing approval from the U.S. Department of Commerce and/or the U.S. Department of State. Except for U.S. citizens, lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3), all applicants may be subject to an export license review process prior to employment.
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