Customer Service Representative

@ Manpower
Manpowermanpower.com

Customer Service Representative

Catskill, NY
Posted 4 days ago

About the job

ManpowerGroup is a global staffing firm providing flexible workforce solutions. This role supports an electrical services company's office, focusing on client communication, administrative tasks, and organizational support. Ideal for candidates with admin and customer service experience.

Requirements

  • High school diploma or equivalent
  • Experience in admin or customer service
  • Organizational skills
  • Excellent communication skills
  • Proficiency in Microsoft and Google Suite

Qualifications

  • Associate's degree preferred
  • Attention to detail
  • Multitasking ability
  • Supportive team player

Full job description

Our client, a leading provider of electrical and technical services, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Office Support team supporting administrative functions and client interactions. The ideal candidate will demonstrate excellent communication skills, meticulous attention to detail, and the ability to multitask effectively, which will align successfully in the organization.

Job Title: Customer Service Representative

Location: Catskill, NY

Pay Range: $23.00/hr

Shift: Monday-Friday, 8:00AM - 5:00PM

What's the Job?

  • Answer incoming phone calls and respond to emails promptly and professionally
  • Manage and coordinate calendars to ensure smooth daily operations
  • Capture client information accurately following established intake scripts
  • Enter orders and maintain organized file management systems
  • Assist with various administrative tasks as assigned to support office efficiency

What's Needed?

  • A high school diploma or equivalent; an Associate's Degree is preferred
  • Proven experience in an administrative or customer service role
  • Strong organizational skills with meticulous attention to detail
  • Excellent written and verbal communication abilities
  • Proficiency in Microsoft Office Suite and Google Suite applications

What's in it for me?

  • Competitive hourly pay of $23 per hour
  • Opportunity to work in a supportive and growth-oriented environment
  • Engage in meaningful work supporting a dedicated team
  • Gain valuable experience in administrative and customer service functions
  • Be part of a company that values diversity, innovation, and professional development

Upon completion of waiting period associates are eligible for:

  • Medical and Prescription Drug Plans
  • Dental Plan
  • Supplemental Life Insurance
  • Short Term Disability Insurance
  • 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

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