Customer Service Rep

@ Manpower
Manpowermanpower.com

Customer Service Rep

Modesto, CA
Posted 1 day ago

About the job

ManpowerGroup specializes in staffing and talent solutions. The role focuses on supporting customer-facing initiatives, managing SAP order tracking, and collaborating with internal teams to enhance customer service and account resolution.

Requirements

  • Experience with SAP ECC Sales & Distribution
  • Customer service or accounts receivable experience
  • Proficiency in Microsoft Office Suite
  • Strong communication skills
  • Bachelor's degree or in progress

Qualifications

  • Organizational skills
  • Problem-solving ability
  • Professional communication
  • Detail-oriented mindset

Full job description

Customer Service Representative
Location: Modesto, CA
Pay Rate: $26.00/hour
Schedule: Monday through Friday, 7:30 AM to 4:00 PM. Occasional Saturdays may be required based on business needs.

Position Overview
We are seeking a motivated, detail-oriented Customer Service Representative to assist our Accounts Receivable team. This individual will play a key role in supporting customer-facing initiatives, managing customer communications, and ensuring timely follow-up on vendor setup and order-related activities.
Key Responsibilities

  • Support change management initiatives related to customer-facing projects, ensuring customers promptly complete new vendor setup requirements.
  • Monitor and track open orders within SAP ECC Sales & Distribution, identifying issues and initiating necessary customer follow-up actions.
  • Communicate effectively with external customers, demonstrating professionalism, empathy, and a sense of urgency during unique business situations.
  • Collaborate with internal teams to ensure customer requests and account-related matters are resolved efficiently.
  • Maintain accurate records and documentation related to customer interactions and account activities.
Qualifications
  • Previous experience in customer service, sales support, inside sales, or accounts receivable strongly preferred.
  • Experience using SAP ECC Sales & Distribution is required.
  • Proficiency in Microsoft Office Suite, including Excel, Outlook, and Teams.
  • Strong communication, organizational, and problem-solving skills.
  • Bachelor's degree or a degree currently in progress is required.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

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