Dispatcher - Customer Service Representative
ARS-Rescue Rooter · Aurora, CO
It stopped taking applications.
Dispatcher - Customer Service Representative
@ ARS-Rescue RooterDispatcher - Customer Service Representative
About the job
ARS-Rescue Rooter is a leading HVAC, plumbing, and electrical service provider with 7,000+ employees. The dispatcher role involves managing service calls, coordinating schedules, and ensuring efficient service delivery in a collaborative environment.
Requirements
- Prior dispatch or call center experience
- Proficiency in Microsoft Office
- Familiarity with local geography
- Ability to work in-office daily
- Flexibility in shifts and weekends
Qualifications
- Report daily to office
- Pass background and drug test
Full job description
Pay: $22 - $25 per hour
Schedule: shifts of 12:00 pm - 8:30 pm, Rotating every other Saturday and every other Wednesday off.
Full-time, year-round work
Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.
What We Offer:
Weekly pay via direct deposit
Paid training and onboarding
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
13 days PTO + 8 paid holidays
Company-paid life insurance
Clean office environment with strong team culture
Career growth within a national service network
Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.
Qualifications:What You Need:
Prior dispatch, scheduling, or call center experience
Proficiency in Microsoft Office and multi-line phone systems
Familiarity with local geography to support route planning
Must report daily to the office (not a remote position)
Flexibility to work assigned shifts and weekend rotations as needed
Must pass background check and drug screening
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.