Restaurant Manager
@ Goodwin RecruitingRestaurant Manager
About the job
Our upscale waterfront restaurant seeks a charming Restaurant Manager to handle high-volume service, manage reservations, build guest relationships, and lead front-of-house staff.
Requirements
- Handle busy dining volume
- Manage reservations effectively
- Build guest relationships
- Lead and train staff
- Excellent communication skills
Qualifications
- Experience in restaurant management
- Strong interpersonal skills
- Flexible for shifts including weekends
- Ability to manage high-volume service
- Customer-focused attitude
Full job description
Our high-volume, upscale waterfront restaurant is seeking a charming and polished Restaurant Manager to set the tone for the guest experience when they enter the building. Our ideal candidate knows how to handle the volume of a busy dining room, always maximizing the seating by managing reservations, communicating with the Chef, service teams, and management. The ideal candidate exemplifies grace under pressure and builds relationships with new and regular guests. Lastly, must have a warm smile and a big personality!
What you can expect from us:
- Work-Life Balance-45 hour week
- Bonus to over 10% of salary - Paid monthly
- Full Health Coverage (M/D/V)
- 401K with employer match
- PTO/Vacation
What you will be expected to do:
- Present a warm and welcoming demeanor to all guests and team members
- Build relationships with new and returning guests
- Manage restaurant reservations maximizing seating using computer systems
- Communicate and manage the flow of seating, work with restaurant management, and service teams to ensure overall smooth service and guest satisfaction.
- Hiring/Scheduling/Training
- Available to work days/nights, weekends, holidays as scheduled
You will be the perfect fit if you have:
- A determined commitment to the service standards for all positions in the front of the house.
- The ability to remember names and faces of regular guests — and greet them by name
- The flexibility to provide a high level of service to all guests
- The ability to direct staff through modeling performance on the floor
- The passive ego that allows a guest to vent without escalating the situation but rather, solving the problem to the guest’s enjoyment
- The ability to empathize with staff members and help them develop to their next level
- The ability to take on any role in the FOH - at any time, for the overall success of the team
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