Operations Technician

@ Koala Health

Operations Technician

Posted today

About the job

Koala Health simplifies pet medication management with online orders, delivery, and innovative products. We seek a detail-oriented Operations Technician to support fulfillment, develop policies, and improve customer experience. Training for pharmacy technician license provided.

Requirements

Willingness to obtain pharmacy license
High school diploma or equivalent
6+ months computer experience
Ability to lift 50 pounds
Stand for 8 hours

Qualifications

Teamwork skills
Organization and attention to detail
Ability to recognize medications
Multitasking in fast-paced environment
Effective communication skills

Full job description

Job Summary

At Koala Health, we have our eyes set on an ambitious goal: to make managing your pet’s health simple and delightful. We’ve already launched our pharmacy service that allows people to shop for their pets’ medications and supplements online and get them delivered to their doorstep in presorted medication pouches. Now we’re focused on continuing to improve that experience while building a suite of new products and services that will make the pet health experience even better.

In this role you will be responsible for assisting in the retrieval, processing, and fulfillment of pets’ medication therapies. You will also be actively involved in the development and evolution of our operational policies and procedures that guide these core functions. Your expertise and experience will assist in shaping the best practices that drive world class customer experience.

This role is perfect for individuals who are looking to enter into the pharmacy world. The best part? Koala will help you obtain your technician trainee license and set you up for success!

Benefits & Perks:

Competitive salary of $18/hourly

Vacation and Sick time

Competitive benefits, effective the 1st of the month following hire date!

Structured shifts 8:30-5:00 Monday-Friday (weekends off!)

Free weekly lunches with the Koala team

What you will do:

Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations
Assist pharmacist in retrieving prescription refills from veterinarian prescribers
Follow up with patients as needed to clarify questions relating to and provide updates on their orders
Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy
Run automated machinery required to pre-sort and package medications
Fill exception trays with appropriate medication
Work daily with the Operations team to ensure the right medications are put in the right pouches
Transition orders through different workflow stages from initial dispense through quality control
Count and fill prescription vials and affix labels on bulk prescription items
Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes
Sort and triage the right boxes to ship at the right time
Aid the Operations team with receiving, shipping, counting, and packing
Clean, and help maintain, equipment and work areas

Basic Qualifications and Skills:

Demonstrated ability to work as an effective team member
Demonstrated organization skills and attention to detail
Ability to recognize and identify patient medications
Ability to multitask and prioritize in a rapidly evolving startup environment
Experience working in a fast-paced work environment while consistently meeting standards for productivity and quality
Excellent written and verbal communication skills
Highly organized, self-starter capable of working independently

Requirements:

Willingness and ability to obtain a Massachusetts Board of Pharmacy Registered Technician Trainee License
High school diploma or equivalent
6+ months of experience working with computer and web based tools
Ability to lift 50 pounds
Ability to stand for an 8 hour shift

Koala Health

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