Service Technician

@ Renewal by Andersen | Esler Companies
Renewal by Andersen | Esler Companiesrenewalbyandersen|eslercompanies.com

Service Technician

Greenwood, DE
Posted 3 days ago

About the job

Esler Companies operates Renewal by Andersen, a leading window replacement firm. The Service Technician role focuses on home assessments, repairs, and client communication, requiring skilled trades experience for technical and customer service excellence.

Requirements

  • Experience in carpentry or remodeling
  • Ability to install windows and doors
  • Strong communication skills
  • Organized and detail-oriented
  • Proficient with mobile apps

Qualifications

  • Hands-on skilled trade experience
  • Valid U.S
  • driver’s license
  • Ability to perform start-to-finish installs
  • Customer service mindset

Full job description

Overview:

We're hiring immediately for a full-time Service Technician to join our team.

As a Service Technician for Esler Companies | Renewal by Andersen, you'll visit customers' homes to assess, troubleshoot, repair, and perform maintenance on windows and doors. We're urgently hiring experienced professionals with backgrounds in finish carpentry, remodeling, residential construction, window installation, or related skilled trades. You'll combine technical craftsmanship with clear, respectful customer communication.

Responsibilities:
  • Perform repairs, adjustments, and preventive maintenance on windows and doors.
  • Visit customers' homes to assess concerns with windows and doors.
  • Diagnose installation, product, and performance issues.
  • Complete repairs and service work accurately and efficiently.
  • Explain findings and next steps clearly to homeowners.
  • Evaluate proper window and door installation and operation.
  • Complete and submit warranty and service documentation on time.
  • Maintain a professional, respectful experience in every customer's home.
Qualifications:
  • Hands-on experience in carpentry, remodeling, residential construction, window or door installation, or a related skilled trade.
  • Ability to install a window or door from start to finish, including trim work.
  • Strong communication and customer service skills.
  • Ability to stay organized and complete service documentation accurately.
  • Comfort using Apple devices and mobile applications.
  • Valid U.S. driver’s license.

Benefits

  • Monthly Performance Bonuses
  • Cell Phone Reimbursement
  • Medical, Dental, and Vision Insurance
  • Teammate Assistance Plan
  • Tuition Reimbursement
  • 401k with 50% match up to 6% of your annual pay
  • Paid Time Off
  • Company Paid Holidays
  • Paid Volunteer Time
  • And more!

Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.

THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY

Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.


We are a proud equal-opportunity employer.
We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.
Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.

Posted Salary Range: USD $27.00 - USD $30.00 /Hr.
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