General Manager - Cafe Concept

General Manager - Cafe Concept

A growing hospitality and retail concept is seeking a dedicated general manager to lead daily operations and elevate both guest experiences and financial performance. This role presents the opportunity to make an impact in a unique, community-oriented environment that blends specialty coffee, food, bakery, and retail. You'll join an energetic team with a shared passion for hospitality, innovation, and growth.

General Manager Benefits & Compensation

• Base salary: $75,000–$80,000
• Comprehensive health, dental, and vision insurance
• 401(k)
• Paid time off and sick time
• Food and beverage discounts
• Advancement opportunities as the organization continues to expand

General Manager Requirements & Qualifications

• 3–5+ years of leadership experience in hospitality, restaurants, cafés, food retail, or similar customer-focused settings
• Proven ability in hiring, training, scheduling, coaching, and developing teams
• Strong financial skills in budgeting, cost control, sales analysis, and profitability
• Familiarity with food safety regulations, inventory management, and POS systems
• Excellent communication, organization, and problem-solving abilities
• Hands-on leadership style committed to working alongside team members and engaging with guests

General Manager Preferred Background & Skills

• Experience balancing strategic business goals with day-to-day operational details
• Background in launching seasonal promotions or new products

General Manager Day-to-Day Responsibilities

• Recruit, hire, train, and develop a high-performing team
• Manage scheduling, labor, and budgets to meet business needs
• Foster a positive, accountable culture focused on hospitality and teamwork
• Oversee daily operations, facility cleanliness, maintenance, inventory, and organization
• Collaborate with culinary and marketing teams on promotions and initiatives
• Monitor key financial metrics and identify opportunities for revenue growth
• Supervise cash handling, POS operations, invoices, and financial reporting
• Partner with leadership on annual budgets, sales targets, and operational strategies

This is an exciting opportunity for an energetic leader who thrives on building teams, nurturing guest relationships, and taking full ownership of a dynamic café concept.