Clinic Operations Manager III
@ Samaritan Health ServicesClinic Operations Manager III
About the job
Samaritan Health Services offers comprehensive primary care for all ages, focusing on preventive health, screenings, and lifestyle counseling. The Clinic Operations Manager III oversees operations, staff, and ensures quality care across clinics.
Requirements
- Associate's degree or equivalent
- 2 years healthcare business process
- 3 years leadership experience
- Experience with leadership projects
- Healthcare Provider BLS within 90 days
Qualifications
- Healthcare leadership skills
- Effective communication abilities
- Conflict resolution skills
- Critical thinking skills
- People management experience
Full job description
Summary
- JOB SUMMARY/PURPOSE
- Responsible for all aspects of the daily operation of assigned facilities including staff supervision, monitoring patient flow, budgeting and acting as a liaison with patients, providers, hospital departments and administration. Position will be classified as a level I, II, or III Manager based on scope of responsibility, to include number of service lines, communities, clinics, and FTEs.
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- DEPARTMENT DESCRIPTION
- The Primary Care teams at Samaritan Health Services offer complete health care for all family members from newborns to seniors through their pediatric, family medicine and internal medicine providers. They encourage and offer preventive care, including annual exams, health screenings and counseling regarding health and lifestyle.
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- EXPERIENCE/EDUCATION/QUALIFICATIONS
- Associate's degree or equivalent experience required.
- Two (2) years business process experience required, preferably in healthcare.
- Three (3) years leadership experience required.
- If responsible for a leadership development project, one (1) year experience as an SHS Clinic Operations Manager II required.
- If the incumbent holds a clinical credential (e.g., Certified/Registered Medical Assistant, LPN, RN) and is expected to provide back-office coverage, then Healthcare Provider Level BLS is required within 90 days of hire.
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- KNOWLEDGE/SKILLS/ABILITIES
- Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
- Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
- Critical thinking – Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
- Communication and team building – Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.
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- PHYSICAL DEMANDS
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Rarely
(1 - 10% of the time)Occasionally
(11 - 33% of the time)Frequently
(34 - 66% of the time)Continually
(67 – 100% of the time)CLIMB – LADDER
LIFT (Floor to Waist: 0"-36") 20-40 Lbs
SQUAT Static (hold >30 sec)
STAND
WALK – LEVEL SURFACE
WALK – INCLINE
CLIMB – STAIRS
BEND FORWARD at waist
SQUAT Repetitive
ROTATE TRUNK Standing
PUSH (40-60 pounds force)
PULL (40 - 60 pounds force)
SIT
ROTATE TRUNK Sitting
REACH – Forward
REACH - Upward
FINGER DEXTERITY
GRASP Hand/Fist
PINCH Fingers
MANUAL DEXTERITY Hands/wrists
LIFT (Floor to Waist: 0"-36") 0-20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Overhead: 54" and above) 0 - 20 Lbs
CARRY 2-handed, 0 - 20 pounds
CARRY 1-handed, 0 - 20 pounds
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