Customer Outreach Specialist

@ Any Hour Services (Orem)
Any Hour Services (Orem)anyhourservices(orem).com

Customer Outreach Specialist

Vineyard, UT
Posted 3 days ago

About the job

The company provides customer service solutions, focusing on client satisfaction. The role involves handling inquiries, resolving issues, and coordinating with technicians to ensure smooth service delivery and positive customer experiences.

Requirements

  • Excellent communication skills
  • Customer service experience
  • Problem-solving ability
  • Ability to handle inquiries

Qualifications

  • High school diploma
  • Empathy and professionalism
  • Organization skills
  • Team player

Full job description

Our Customer Outreach Specialist play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and scheduling timely assistance for repairs, installations, or maintenance. They serve as the initial point of contact for clients, handling calls, emails, and live chats. Our representatives must communicate clearly, demonstrate empathy, and ensure that all customer concerns are handled professionally, while also maintaining accurate records of interactions and coordinating with service technicians to deliver seamless service experiences.

Apply for additional details!

We offer:

  • Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
  • 401(k) retirement with company match
  • Weekly pay with incentives and bonuses
  • Company events & parties for individuals & families
  • Holiday pay, vacation pay, & paid time off
  • Paid training
  • And so much more...
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