Program Support Specialist

@ Securitas Technology

Closed to new applicants.

Securitas Technologysecuritastechnology.com

Closed to new applicants.

Program Support Specialist

Hartville, OH

Posted 1 week ago

About the job

Securitas Technology provides security solutions worldwide, focusing on protecting, connecting, and optimizing businesses. The Program Support Specialist role involves coordinating projects, supporting customer needs, and developing strategies to ensure successful delivery of security services.

Requirements

Strong technical skills
Excellent communication skills
Problem-solving ability
Multi-tasking skills
Organized and detail-oriented

Qualifications

Experience in project coordination
Proficiency with MS Office
Ability to work independently
Fast learner and motivated
Customer service orientation

Full job description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

Program Support Specialists satisfy customer requirements through the coordination of National Projects across all time zones. Program Support Specialists support numerous initiatives throughout the Centralized Services business

Essential Functions:

Interfacing daily with Project Team and Customer
Acquiring hourly / daily status and generating reports on certain projects
Tracking product / deliverables
Escalating Issues
Participating in customer meetings
Creating, maintaining and distributing Project schedules and spreadsheets
Performing project specific activities supporting all of Centralized Services
Develop new strategies & activities for supporting future

Job Requirements:

Highly motivated
Problem solving methodology and proven analytical ability
Excellent verbal and written communication skills
Strong technical skills and understanding of software, networking and systems development
Multi-tasking capability; must be able to coordinate more than one project and various tasks
Ability to act in an autonomous role with little supervision
Must be detail oriented and organized
This position requires advanced computer skills in Word, Excel, Access, Power Point, Outlook and MS Project (preferred, but not required), and an understanding of Securitas technology and operations.

STC offers comprehensive benefits including:

Highly competitive salary
Medical, Dental, Vision, and Life Insurance
Company Paid Short Term and Long-Term Disability
Paid vacation, holiday and sick time
401K with 60% Match up to 6% of salary
Employee assistance programs (EAP)
Company training programs
Employee growth opportunities
Leadership development programs
Educational assistance
Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

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