Banquet Lead

@ 216_NEC_Wilkes-Barre Northeast Concessions, LP - Wilkes-Barre
216_NEC_Wilkes-Barre Northeast Concessions, LP - Wilkes-Barre216_nec_wilkes-barrenortheastconcessions,lp-wilkes-barre.com

Banquet Lead

Wilkes-Barre, PA
Posted 3 weeks ago

About the job

Join our team as a Banquet Lead. Responsible for supervising banquet servers, ensuring efficient service, maintaining safety, and promoting guest satisfaction in a dynamic environment.

Requirements

  • At least 18 years old
  • High school diploma or GED
  • 1 month related experience
  • Ability to work 8-hour shifts
  • Good judgment with alcohol service

Qualifications

  • Strong guest service skills
  • Knowledge of alcohol procedures
  • Ability to lead a team
  • Physical stamina
  • Attention to detail

Full job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES   

IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITE

Job Duties

Responsible for supervising designated functions performed by Banquet Servers thereby insuring efficient and elegant food and beverage service.  Serves courses from kitchen and service bars.  Garnishes and decorates dishes.  Observes guests to respond to any additional requests and to determine when meal has been completed.  Totals Bill, presents check, and accepts payment.  Ladles soup, makes salads, portions desserts, brews coffee, and performs other services as determined by establishment’s size and practices.  Clears and resets counters or tables at conclusion of each course.  Has complete knowledge of legal drinking age and procedures.  Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages.  Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages.  Performs service duties for other servers by picking up their orders when ready in the Kitchen and delivering.  Checks other’s tables and provide assistance as needed.  Works shifts up to 8 hours or longer, if needed.  Performs side duties including rolling/polishing silverware, cleaning trays, restocking items, filling ice bins, set up, cleaning, breaking down server areas, using cleaning compounds, making coffee; other duties as required.  Promotes superior guest service. 

Minimum Qualifications

Must be at least 18 years of age and have a high school diploma or general education degree (GED); or one month related experience and/or training; or equivalent combination of education and experience.

Work Shift:

Regular

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