Patient Care Coordinator

@ gn (BeltoneCareers)
gn (BeltoneCareers)gn(beltonecareers).com

Patient Care Coordinator

Spirit Lake, IA
Posted today

About the job

Beltone delivers hearing aid solutions with a collaborative environment focused on patient care. The role involves admin support, scheduling, outreach, and community activities to enhance patient experience.

Requirements

  • Proficiency in MS Office
  • High School diploma or equivalent

Qualifications

  • 2 years office experience (preferred)
  • Customer service experience (preferred)
  • Strong communication skills
  • Team-oriented mindset

Full job description

Patient Care Coordinator

Hourly rate - Commensurate with experience

 

At Beltone, we are passionate about delivering the gift of hearing. As a Patient Care Coordinator, you change our patients' lives by providing an exceptional hearing healthcare experience. Our success is supported by a collaborative work environment where patient needs always come first. and employees are empowered!

 

Highlights                      

    • Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.
    • Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office.
    • Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results.
    • Marketing & Community Engagement: Collaborate with HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.
    • Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.
    • HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).
    • Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.
    • Welcoming Environment: Maintain a clean and inviting office and work environment.

Qualifications

Education: High School diploma or equivalent is required.

Experience: 2 years of office experience is preferred.

Customer Service: 2 years of customer service experience is preferred. Technical Skills: Proficiency in MS Office is required.

 

Benefits:

Medical

Dental

Vision

401k

PTO

 

Join Us! Beltone is proud to be recognized as America’s Best Hearing Care Retailer. Best Customer Service provider and Best Midsize Employer, and the reason for our success is our exceptional team!

 

Ready to make a difference?
Apply today to join the Beltone family as a Patient Care Coordinator! Your next rewarding career opportunity awaits. Join us!


We are an Equal Opportunity Employer.

#LI-Beltone

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