Physical Security System Technician - Located in Warroad, MN
Marvin · Chicago, IL
It stopped taking applications.
Physical Security System Technician - Located in Warroad, MN
@ MarvinPhysical Security System Technician - Located in Warroad, MN
This job is still taking applications, but it's been up a while.
About the job
Marvin is a family-owned company designing premium windows and doors. The role focuses on maintaining physical security systems like video, access control, and alarm management, supporting enterprise safety standards, and ensuring system reliability.
Requirements
- 3-5 years technical support experience
- Experience with security systems
- Knowledge of IP networking
- Support enterprise environments
- Ticket-based support experience
Qualifications
- High school diploma or equivalent
- Troubleshooting skills
- Analytical skills
- Ability to work in teams
- Strong communication skills
Full job description
Job Overview:
Secure your next opportunity at Marvin! We’re looking for a Security Systems Administrator to join our team and support the administration and maintenance of enterprise physical security systems. In this role, you’ll deliver technical system support for video surveillance and electronic access control platforms. You’ll serve as a critical liaison between Enterprise Security, Information Technology, and site operations, ensuring physical security systems operate reliably, securely, and within enterprise standards.
Success in this role requires strong analytical and troubleshooting skills, plus the ability to work within existing established processes and policies. If you bring experience administrating physical security systems and a desire to grow a career with a supportive team, we invite you to apply today.
This job is located in Warroad, MN. If you're considering relocating to Warroad, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that included the movement of your household goods, temporary housing, and much more - in addition to relocation counselor to assist you throughout the entire journey.
Administer and maintain physical security systems including video and alarm management, access control, and system configuration to ensure reliable performance and availability across locations
Provide ticket-based technical support by responding to, prioritizing, documenting, and resolving incidents related to user access, devices, video requests, alarms, and access control through IT service management systems
Manage access control and user permissions by configuring role-based access levels; troubleshoot access issues to ensure compliance with security, safety, and least-privilege requirements
Monitor system health and resolve device, storage, and connectivity issues while supporting updates and maintenance to ensure secure, stable operations
Document system changes by tracking configurations, upgrades, and device updates to ensure consistency, compliance, and standardization across all sites
Support security and operational incidents by retrieving and preserving video evidence, validating system functionality and identifying system gaps or improvement opportunities
3-5 years of experience in technical support, systems administration, or a related role
Experience working in a ticket-based or IT service management support environment
Understanding of IP networking concepts and system administrations fundamentals
Experience supporting video surveillance and/or electronic access control systems preferred
Experience with AXIS Camera Station Pro and AXIS devices preferred
Experience supporting enterprise-scale or multi-site environments
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.
For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.
Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!
Some of our unique and most popular benefits include:
- $300 annual wellbeing account to spend on what helps you feel happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
- Giving at Marvin – participate in organized volunteer opportunities
- Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships
Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!
Marvin is an Equal Opportunity Employer:
Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.
Compensation: $56,500 - $75,500