2nd Shift Bilingual Care Coordinator (Spanish/English)
@ America's Home Health Services2nd Shift Bilingual Care Coordinator (Spanish/English)
About the job
America’s Home Health Services is dedicated to improving lives through quality home care. This role focuses on care coordination, ensuring seamless service delivery, patient satisfaction, and team collaboration.
Requirements
- Strong organizational skills
- Excellent communication skills
- Experience in scheduling or healthcare
- Ability to multitask in fast-paced environment
- Compassionate team player
Qualifications
- High school diploma or equivalent
- Bilingual in Spanish and English
- Customer service experience
- Problem-solving skills
- Professional and empathetic
Full job description
BILINGUAL (SPANISH/ENGLISH)
We believe our team deserves to be supported just as much as the individuals we serve. Here’s what you can expect:
- Over a month of Paid Time Off (PTO) – because balance matters
- Comprehensive Medical, Dental & Vision Insurance
- Retirement Plan Options to help you plan for the future
- Career Growth Opportunities – we promote from within
- Supportive Team Environment that values your contributions
- Ongoing Training & Development to sharpen your skills
- Meaningful Work that truly impacts lives every day
What You’ll Do
As a 2nd Shift Care Coordinator, you’ll be at the center of our operations, ensuring smooth communication and high-quality service delivery:
- Use state-of-the-art scheduling software to coordinate care for consumers
- Manage EVV compliance and clock in and out reports throughout entire shift
- Includes outgoing texts, phone calls and emails to staff
- Includes sending electronic timesheets
- Adjust schedules as necessary
- Schedule caregivers, including new hires and last-minute replacements
- Deliver top-tier customer service to clients and staff
- Manage a multi-line phone system in a fast-paced environment
- Receive and address consumer and caregiver concerns with professionalism and empathy
- Collaborate with internal teams to ensure seamless care coordination
- Maintain accurate documentation and scheduling records
- Support general administrative and coordination duties typical in home care settings
What We’re Looking For
- Strong organizational and multitasking skills
- Excellent communication and problem-solving abilities
- Experience in scheduling, customer service, or healthcare coordination preferred
- Ability to stay calm and effective in a fast-paced environment
- A compassionate, team-oriented mindset
Make a Difference With Us
At America’s Home Health Services, you’re more than an employee—you’re part of a mission-driven team dedicated to improving lives across Pennsylvania. If you’re ready to grow your career while making a meaningful impact, we’d love to hear from you.
We’re proud to be an equal opportunity employer—diverse team, big hearts, and zero tolerance for anything less.
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