Pet Resort Front Desk Receptionist
@ Morris Animal Inn, Inc.Pet Resort Front Desk Receptionist
About the job
Morris Animal Inn is a family-owned luxury pet resort offering lodging, grooming, training, and daycare for dogs and cats. We focus on exceptional pet care and customer service, rewarding our staff for their dedication.
Requirements
- Customer service experience
- Computer proficiency
- Attention to detail
- Availability on weekends
- Love for pets
Qualifications
- Friendly and professional manner
- Ability to work in fast-paced environment
- Experience with booking and payments
- High school diploma or equivalent
- Pet care appreciation
Full job description
Description
Join Our Guest Services Team at Morris Animal Inn!
Morris Animal Inn is a family-owned and operated luxury pet resort offering dogs & cats the finest in lodging, grooming, training & daycare services. We believe that caring for dogs and cats is a great responsibility and privilege - one that we take very seriously. Our commitment is rewarded each time we send home a happy pet to a satisfied pet parent!
We’re now hiring permanent, year-round Part Time and Full Time Front Desk Receptionists to join our outstanding Guest Services team at our Montville location. Starting pay is $17.00 per hour.
What you'll be doing:
- Warmly welcoming clients and their pets upon arrival
- Answering phones, emails, and inquiries promptly and professionally
- Scheduling and confirming appointments
- Promoting services and knowledgeable answering client questions
- Maintaining accurate client and pet records
- Processing invoices and collecting payments
- Managing pet check-in and check-out, including completion of required paperwork
- Keeping the front desk and lobby clean and organized
- Collaborating with other departments to ensure seamless, exceptional pet care
What you'll need to apply:
- Prior work experience that focuses on engaging and assisting customers with a high degree of friendliness and professionalism
- Basic computer proficiency and comfort learning new software systems
- High attention to detail and the ability to thrive in a fast-paced, collaborative environment
- An appreciation for the fact that pet care is a 365-day business so availability to work on weekends and over holiday periods is required.
- A genuine love of dogs, cats, and people!
Why Choose Morris Animal Inn?
- Structured paths for growth and advancement
- Generous employee discounts on our services, including pet daycare
- A unique Employee Rewards & Recognition program
- Full time employees have access to comprehensive benefits including medical, dental, and vision insurance, 401(k), and paid vacation
- Weekly pay and bi-weekly schedules provided in advance
- All the adorable dogs and cats you could ask for!
Morris Animal Inn believes that our success lies in our outstanding staff! We carefully select individuals that share our passion for providing exceptional pet care and outstanding customer service. If you are looking for a position that's hands-on in pet care, please visit our CAREERS PAGE at to learn more about additional opportunities.