Ocean Export Coordinator

@ 5605 Rhenus Logistics LLC
5605 Rhenus Logistics LLC5605rhenuslogisticsllc.com

Ocean Export Coordinator

Des Plaines, IL
Posted 3 weeks ago

About the job

Rhenus is a global logistics provider, and this role focuses on coordinating ocean export shipments, ensuring compliance, and maintaining strong client relationships.

Requirements

  • 2+ years ocean freight forwarding experience
  • Experience with export operations
  • Knowledge of export documentation
  • Strong communication skills
  • Organizational skills

Qualifications

  • Proficiency in shipping documentation
  • Knowledge of Incoterms and regulations
  • Attention to detail
  • Customer service skills
  • Proactive attitude

Full job description

What You Can Expect:

  • Coordinate ocean export shipments from booking through final delivery, including FCL and LCL cargo.
  • Book cargo with ocean carriers, NVOCCs, and consolidators; monitor vessel schedules, documentation deadlines, cut-offs, and shipment milestones.
  • Prepare, review, and process export documentation, including HBLs/MBLs, shipping instructions, commercial documents, certificates of origin, and other required export documentation.
  • Coordinate with customers, carriers, truckers, warehouses, overseas agents, and destination offices to ensure timely cargo pickup, container loading, and shipment execution.
  • Ensure shipments comply with applicable U.S. export requirements, AES filings, FMC requirements, Incoterms, and destination-country regulations.
  • Track shipments throughout the transportation cycle, proactively communicate status updates, and resolve delays, documentation issues, discrepancies, and service exceptions.
  • Prepare and distribute pre-alerts and required shipping documentation to customers, consignees, destination offices, and overseas agents.
  • Maintain complete and accurate shipment files within the freight forwarding/TMS system in accordance with company standards.
  • Review vendor and carrier invoices, reconcile shipment costs, and ensure accurate and timely customer billing.
  • Support quotations, rate requests, and commercial activities as required.
  • Coordinate cross-trade shipments and collaborate with Rhenus offices and partners globally.
  • Work closely with Sales, Finance, and Operations to ensure a seamless customer experience.

What You Bring:

  • 2+ years of hands-on ocean freight forwarding experience, with a strong focus on export operations.
  • Demonstrated experience independently coordinating FCL and LCL ocean export shipments from booking through final delivery.
  • Strong knowledge of Bills of Lading, carrier bookings, shipping instructions, export documentation, Incoterms, and international shipping processes.
  • Knowledge of U.S. export compliance requirements and AES filing processes; formal export compliance training is an asset.
  • Experience with FMC requirements, Letters of Credit, ICS2, cross-trade shipments, and international agent coordination is an asset.
  • Dangerous Goods (DG) certification or experience handling hazardous ocean cargo is an asset.
  • Experience using freight forwarding/TMS platforms; CargoWise experience is an asset.
  • Excellent communication and customer service skills, with the ability to build strong relationships across internal and external stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize multiple shipments in a fast-paced environment.
  • Exceptional attention to detail and accuracy, particularly when preparing shipping documentation and managing operational records.
  • Attention to Detail and Accuracy a must: Strong attention to detail required for documentation and day-to-day tasks.
  • A proactive, team-oriented mindset with strong problem-solving skills and a commitment to delivering exceptional customer service.
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