Hospitality Host
@ Boyd GamingHospitality Host
About the job
Boyd Gaming is a leading casino entertainment company in the US, focusing on customer service, loyalty, and industry leadership. The Host role involves attracting and managing mid-to-high limit players, creating memorable experiences, and maximizing customer retention.
Requirements
- Effective communication skills
- Ability to manage multiple tasks
- Customer relationship skills
- Independent decision making
Qualifications
- Strong interpersonal skills
- Customer service experience
- Process-oriented mindset
- Ability to listen and respond
Full job description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Under general supervisor, develop and coordinate methods to attract mid-to-high limit players and host such guests to ensure guest satisfaction and repeat visits. Develop and establish relationships with midrange gaming customers to encourage return visits; create customer loyalty and increate theoretical/earning potential value.
- Ability to think independently in making decisions to maximize customer service experience and program profitability.
- Ability to effectively manage time and perform multiple tasks simultaneously.
- Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences.
- Must have excellent oral and written communication skills.
- Must be able to listen and respond to visual and aural cues.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Similar jobs in St. Charles, US
- B
HOST/CASHIER - ASIA
Boyd Gaming · St. Charles, , United States
Posted 2 weeks ago - A
PM Host at Idol Wolf
Accor · St. Louis, MO, United States
Posted 3 weeks ago - G
Hospitality Professionals - Current and Future Opportunities
Goodwin Recruiting · Saint Louis, MO, United States
Posted 5 days ago - C
Part-Time Registered Dietitian
Cura-Hospitality · Saint Louis, MO, United States
Posted 3 days ago