Lab Client Services Specialist

@ Intermountain Health
Intermountain Healthintermountainhealth.com

Lab Client Services Specialist

Millcreek, UT
Posted today

About the job

Intermountain Health aims to provide top-quality, patient-focused healthcare. The Lab Client Services Specialist acts as a liaison, managing test orders, specimen handling, results, data integrity, and supporting compliance and quality standards.

Requirements

  • Excellent communication skills
  • Experience with LIS/EMR systems
  • Knowledge of laboratory processes
  • Customer service background

Qualifications

  • High school diploma or GED
  • Prior lab or healthcare experience
  • Attention to detail
  • Ability to work collaboratively

Full job description

Intermountain Health seeks a Lab Client Services Specialist to support high-quality, patient-centered laboratory services. In this role, you will serve as the key liaison between providers, clinics, hospitals, and the laboratory, ensuring accurate test ordering, specimen handling, and timely result reporting. Responsibilities include answering client inquiries, resolving order and result issues, coordinating with lab and clinical teams, maintaining data integrity in LIS/EMR systems, and supporting quality and compliance standards. You will contribute to process improvements, uphold service-level expectations, and reinforce a culture of compassion, collaboration, and continuous improvement.
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