Product Manager, API Integrations (Remote)

Essential Responsibilities:

• Assist in defining and maintaining the API integrations roadmap by synthesizing market research, competitive analysis, internal and external customer feedback, and business priorities

• Own API integrations strategy end-to-end: gather and document custom requirements, author user stories and acceptance criteria, and maintain comprehensive technical specifications and documentation

• Take on the role of product owner for the team — manage the backlog, plan sprints, and drive execution in an agile environment

• Act as the connective tissue between engineering, design, UX, CS, and partner teams to ensure smooth integrations development, communication, and launch

• Monitor integrations performance and usage metrics; identify improvement opportunities and drive resolution of issues and bugs

• Conduct ongoing market and competitive research to surface new integration partners and best practices

• Communicate progress, priorities, and challenges clearly to internal and external stakeholders across all levels

• Partner with product marketing to plan and execute go-to-market for new integrations and features

• Champion quality by validating that delivered features meet requirements, design intent, and customer expectations — and enable internal teams through training and documentation

• Leverage AI tools to streamline product and development workflows, accelerate documentation and research, and continuously improve quality across the team

Qualifications:

• Excellent written and verbal communication skills, with the ability to translate technical concepts for varied audiences

• Strong technical aptitude — able to quickly learn complex software systems and understand how different users engage with them

• Experience partnering with internal stakeholders and external customers to gather requirements, align on outcomes, and deliver integration products that solve real business problems

• Proven ability to identify product gaps and deliver clear, data-informed recommendations for improvement

• Comfortable managing multiple priorities independently while collaborating effectively across teams and functions

• Experience in a SaaS environment; Agile/Scrum or Kanban experience preferred

Desired Skills & Experience

• Experience with API documentation and testing tools

• Familiarity with common integrations protocols (e.g. REST, SOAP)

• Knowledge of data mapping and transformation concepts

• Experience working with external partners

• A general understanding of databases

Personal Characteristics: