Quality Inspector III

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.

Quality Inspector III is a highly skilled quality role responsible for verifying product conformity, supporting operational control, and maintaining compliance with ISO 9001 (Quality Management Systems) and ISO 14001 (Environmental Management Systems) within a manufacturing environment.

This position performs advanced inspections, ensures accurate and complete quality records, supports nonconformance management and corrective actions, and serves as a technical resource and mentor to inspection personnel. The role contributes directly to audit readiness, process effectiveness, and continual improvement.

This position reports to Quality Assurance Manager. This role is onsite and is based in Franklin, NH.

Primary Job Duties and Responsibilities

• Perform advanced inspection and testing of raw materials, in-process products, and finished goods to verify conformity to specifications, drawings, control plans, and standard work.

• Interpret complex engineering drawings, specifications, and GD&T (Geometric Dimensioning & Tolerancing) requirements to ensure accurate acceptance and rejection decisions.

• Ensure inspection activities are performed in accordance with approved procedures and documented instructions.

• Support production flow while maintaining integrity of quality acceptance criteria.

• Identify, document, and contain nonconforming material in accordance with established procedures.

• Initiate and document nonconformance records accurately and ensure proper disposition.

• Support immediate containment actions and communicate quality risks to appropriate stakeholders.

• Record inspection results accurately, ensuring data integrity, traceability, and completeness.

• Utilize appropriate inspection and measuring equipment and verify measurement accuracy as required.

• Support analysis of inspection data to identify trends, recurring issues, and improvement opportunity.

• Support root cause analysis and corrective action activities related to quality issues.

• Provide technical input based on inspection findings and process observations.

• Verify effectiveness of corrective actions through follow-up inspection and validation activities as assigned.

• Ensure inspection records and related quality documentation are completed, maintained, and retained according to company and ISO requirements.

• Support internal and external audits by providing inspection records, objective evidence, and clear explanations of inspection practices.

• Always maintain inspection documentation in an audit-ready state.

• Perform inspection activities in a manner that supports environmental policies, procedures, and site controls.

• Follow established environmental requirements related to material handling, waste identification, and spill prevention.

• Identify and communicate potential environmental risks observed during inspection or production activities.

• Provide technical guidance and mentoring to Quality Inspector I and II personnel.

• Assist with training and onboarding by reinforcing inspection methods, quality standards, and documented procedures.

• Promote consistent application of inspection criteria and standard work across shifts.

• Identify opportunities to improve inspection methods, controls, or documentation processes.

• Participate in Lean manufacturing initiatives, Kaizen events, and improvement teams.

• Reinforce a culture of quality, accountability, and environmental responsibility on the shop floor.

• Perform other related duties as assigned to support quality system effectiveness and operational objectives.

Required Qualifications

• High school diploma or equivalent required; technical degree or certification preferred

• 6+ years of quality inspection experience in a manufacturing environment with increasing responsibility

• Advanced capability interpreting engineering drawings, specifications, and GD&T

• Proficiency with precision measuring and inspection equipment

• Strong understanding of nonconformance control, inspection records, and audit expectations

• Demonstrated ability to mentor or support other inspectors

• Strong attention to detail, decision-making, and documentation discipline

• Ability to reinforce compliance with quality and environmental requirements

Preferred Qualifications

• Experience in an ISO 9001 and/or ISO 14001 certified manufacturing environment

• Experience supporting internal and external audits

• Familiarity with SPC, data analysis, and problem-solving methodologies

General Applicable Company Competencies

• Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.

• Punctuality and dependability.

• Ability to be flexible and adapt to changing work priorities and stressful conditions.

• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.

• Maintain productive and collaborative relationships with other Watts employees.

• Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions

While performing the job duties, you will be working on-site at a manufacturing facility and will perform the majority of your duties in an office environment. You may, at times, be required to be present on the manufacturing floor and will be required to wear the appropriate personal protective equipment. You will be required to work in the office at the Franklin, NH location (Monday - Friday). Your scheduled work hours will be communicated to you by your manager.

Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

• Ability to remain seated at a desk or workstation for extended periods.

• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.

• Ability to physically move around the office, organize or transport files, packages, or other office-related materials.

• Ability to read documents, use a computer, and perform data entry tasks.

• Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.

• Ability to operate standard office equipment such as computers, printers, phones, and copiers.

• Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.

Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is "at will," which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.

#LIOnsite

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.