Engineer/Sr Engineer, IT Network

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.
• The Network Domain refers to the area within Information Technology that focuses on the design, implementation, management, and maintenance of an organization's networking infrastructure. This domain encompasses various activities, tools, and technologies required to ensure the efficient and secure transmission of data between devices, systems, and locations. The scope includes WAN, LAN, Firewalls, Akamai, LTM's and GTM's.

What you'll do

• Write/engineer network device configuration scripts with associated change documentation to meet project goals and deadlines
• Implement network changes during appropriate change windows (after hours)
• Review and provide feedback on change documentation/engineering of other engineers
• Establish processes to test applications and devices before planned network deployment to quantify their performance and recommend steps to ensure they are optimized
• Serve as second-tier support for network operations team when needed
• Participate in on-call support escalation rotation
• Translate business needs into actionable deliverables
• Manage small/medium internal data network projects
• Create detailed network designs that meet the customer requirements (including physical and logical) of complex network systems to meet the functional objectives of the business
• Serve as a technical resource providing guidance and advice to associates on data, voice, and mobile network capabilities for utilizing the full capability of technology in designing effective solutions
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• ​Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3+ years of experience designing, developing, and implementing large-scale solutions in production environments

Preferred Qualifications- Education & Prior Job Experience

• Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• Airline Industry experience

Skills, Licenses & Certifications

• ​Proficiency with the following technologies:
  • Programming Languages: Java, Python, C#, Javascript/Typescript
  • Source Control: GitHub, Azure DevOps
  • CICD: GitHub Actions, Azure DevOps
  • Integration/APIs Technologies: Kafka, REST, GraphQL
  • Cloud Providers: Azure and AWS
• Configure and manage Azure networking components such as Virtual Network, Load Balancer, ExpressRoute, VPN Gateway, and NSG
• Configure and manage AWS networking components such as VPC, Direct Connect
• Strong experience in building site to site VPN tunnels for both Cisco and Palo Alto’s platform
• Senior Level experience with Data Center infrastructure solutions: VPN, Cisco (Route and Switch), Palo Alto and Fortinet firewalls
• Industry Certifications such as CCNP/CCIE is desired
• Demonstrated expertise with protocol analyzers, and test equipment is desired
• Experience working with network tools such as CA Spectrum and Wireshark
• Expert knowledge on Cisco routers, Cisco L2/L3 switches, load balancing, QOS, VPN, NAT, VoIP, IPSec, Multicast, DNS services, MPLS networks, network protocols (Ethernet, TCP/IP, SNMP, VLAN Trunking), and routing protocols (BGP, OSPF)
• Strong knowledge of Spanning-tree protocols (PVST,MSTP,RSTP)
• Experience working with Velocloud/Viptela SDWAN/Aruba/Meraki/Nexus/Palo Alto Firewalls/Zscaler equipment is an advantage
• Basic understanding of public cloud and Azure cloud networking
• Experience working with Microsoft Azure is a plus
• Firewall troubleshooting skill

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.