Hotel Front Office Manager

A national Hotel Management Group seeks an experienced Hotel Front Office Manager with Miami Beach Hotel experience to lead its Guest Services Team. This oceanfront hotel is a historic property seeking a Hands-on Leader. The ideal candidate will possess a strong tenure at full-service properties. We are looking for a Hotel Ambassador and Team Builder to establish a high level of rapport with clients. Are you looking for a new opportunity with a stable company with a great culture that offers growth opportunities? If so, please submit your resume today!

Benefits:

• Salary - $60,000 to $70,000
• Bonus
• PTO

Responsibilities:

• Attract and secure top talent that will ensure a quality Guest experience
• Provide the highest level of leadership through ongoing training and mentorship
• Be a hands-on leader by maintaining a consistent presence in the Guest areas
• Ensuring that all Guests are provided access to all Guest experience programs
• Lead and manage a seamless Guest experience at arrival and departure

Qualifications:

• A bachelor's degree in Hospitality Management, Business Administration, or a related field is a plus.
• Minimum three years of experience in a front office role in a hotel, with at least two years in a supervisory or management capacity.
• Experience with hotel Property Management Systems (PMS) (specify preferred systems, e.g., Opera, etc.).
• High-Level Hospitality or Customer Service experience
• Passionate Leadership Skills
• People-oriented Servant Leader
• Trainer mindset