Desktop Support - Night Shift - Onsite.

@ SpikeIT Global Solutions, Inc.
SpikeIT Global Solutions, Inc.spikeitglobalsolutions,inc..com

Desktop Support - Night Shift - Onsite.

New Jersey, United States
Posted today

About the job

Supports users with hardware/software issues, provides remote assistance, and manages assets. Fully onsite role requiring technical skills and customer service, with night shifts and weekend availability.

Requirements

  • 4-6 years’ experience or college degree
  • Windows AD, Office 365, DHCP, DNS
  • Ticketing system, asset management
  • Vendor coordination, customer service

Qualifications

  • Strong communication skills
  • Night shift availability
  • Weekend availability
  • Onsite work

Full job description

Company Description

Job Description

This is a fully onsite role (5 days, Tuesday to Saturday 12am-8am) providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.

Requirements:

  • 4–6 years’ experience or college degree

  • Windows AD, Office 365, DHCP, DNS, LAN/WAN

  • Ticketing system, asset management, vendor coordination

  • Strong customer service and communication skills

  • Saturday and holiday availability

Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Show full description

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