HH Patient Account Rep

@ CCHH Cook Children's Home Health
CCHH Cook Children's Home Healthcchhcookchildren'shomehealth.com

HH Patient Account Rep

Posted 1 week ago

About the job

Cook Children’s provides healthcare services in Texas. The Patient Account Rep handles billing compliance, claims processing, and communication with patients and payors, ensuring professionalism and accurate financial data management.

Requirements

  • High School Diploma
  • Billing or customer service experience
  • Knowledge of billing guidelines
  • Interpersonal skills
  • Computer proficiency

Qualifications

  • Texas residency
  • Ability to communicate effectively
  • Detail-oriented
  • Reliable
  • Professional demeanor

Full job description

Location:

Home Health - Fort Worth

Department:

Administration

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Patient Account Representative is responsible for performing internal medical record audits to ensure billing operations meet compliance with State and federal guidelines for accurate claims processing. This position processes electronic and paper claims for Nursing (hourly and visit), Rehab, Durable Medical Equipment, and Infusion services, reconciles patient accounts and works with the accounts receivable; providing the Patient Account manager with financial data; volume data and trend analyses. This position serves as liaison between assigned departments and patient accounts, communicating effectively with patients, payors and other departments regarding collection of outstanding accounts, maintaining proper documentation and edits of work performed; and at all times maintaining a professional demeanor.

Education and Experience:

  • High School Diploma
  • Preferred- 1 year billing or related experience in home health setting; in lieu of billing experience, 2 years of customer service
  • Preferred- Knowledge of federal and state billing guidelines
  • High degree of interpersonal skills
  • Computer proficiency

About Us:


Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.


Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.

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