With decades of experience and operations at more than 30 major airports—including Chicago, Dallas, Newark, and more—Prospect Airport Services is a trusted leader in aviation support. Our team of over 11,000 dedicated associates delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we do—providing reliable, high-quality service to our airline partners and the traveling public every day.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
Job Summary:
Responsible for guiding airline passengers to the correct lanes at the airline ticket counters during check-in at the airport.
Benefits:
- Competitive pay with daily access to earned wages.
- Comprehensive Medical, Dental and Vision Insurance for full-time employees who work 30 hours per week. Benefits begin in the month following 60 days of service. Eligible dependents are spouse, children under age 26 years, disabled dependents of any age.
- Voluntary Additional Coverages through AFLAC: Short-term disability (STD), Accident, Critical Illness, and Hospital Indemnity.
- Exclusive Employee Discount and Perks including Working Advantage, Payactiv (Earned Wage Access), Purchasing Power, Active&Fit.
- Paid Time Off (PTO) – Location specific leave policy.
- Exclusive Travel Discounts:
- ID90 Discount Program – Industry-exclusive deals on hotels, car rentals, cruises, and more!
- Concur – Discounted cars and hotels
- Tuition Discount with Purdue Global.
Job Duties:
- Push wheelchairs for passengers requiring assistance at airport, ensuring professional customer experience.
- Guide airline passengers to the correct lanes at ticket counters during check-in at the airport.
- Read airline tickets to direct passengers appropriately.
- Maintain a friendly yet firm demeanor when assisting travellers.
- Direct traffic outside of airside areas as needed.
- Monitor luggage to ensure passengers do not enter secured areas with oversized carry-on items
- Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
- Complete work in a safe and secure manner, following company safety and operational standards
- Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
Qualifications:
- High School diploma or GED.
- Must be at least 18 years of age.
- Must be able to obtain credentials required as per airport or state or customs requirements.
- Proficient in English.
Physical requirements:
- Must be able to frequently lift, move up to 70 lbs; Constantly push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.
Working conditions:
- Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
- Must be able and open to work in outside weather conditions which may include severe seasonal elements.