Info Desk Receptionist (N)
@ L.E. Cox Medical CentersInfo Desk Receptionist (N)
About the job
CoxHealth is a leading Missouri healthcare system recognized for workplace excellence. The role involves managing patient flow and ensuring smooth operations at the hospital's Surgery Waiting Room.
Requirements
- One year customer service experience
- Exceptional telephone skills
- Attention to details
- Moderate computer proficiency
Qualifications
- High School Diploma or equivalent
Full job description
Facility:
CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807




Department:
1058 Post Anesthesia Care Unit SouthScheduled Weekly Hours:
20Hours:
VariedWork Shift:
Rotating (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
Named one of Modern Healthcare’s Best Places to work five times.
Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
Acknowledged by Forbes as one of the Best Employers for New Grads.
Healthcare Innovation's Top Companies to Work for in Healthcare (2025).
Benefits
Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
Has a basic working knowledge of all office functions and assumes responsibility and accountability for specific aspects of patient and family needs pertaining to their arrival in the Surgery Waiting Room, physician’s help with family location, record keeping, client requirements, patient identification and family information. Maintain tidiness of visual and function of Surgery Waiting area. Completes work assignments pertaining to general behaviors listed below.Education: ▪ Required: High School Diploma or equivalent Experience: ▪ Required: One year previous customer service experience Skills: ▪ Exceptional telephone and interpersonal skills ▪ Has attention to details ▪ Moderate computer proficiency ▪ Must be able to handle stress of multi-task demands of high volume area, with extreme accuracy and confidentially. Licensure/Certification/Registration: ▪ N/A