Customer Success Manager

@ Year Up United
Year Up Unitedyearupunited.com

Customer Success Manager

Whitehall, PA
Posted today

About the job

Year Up is a nonprofit dedicated to empowering diverse students through education and career development. The Customer Success Specialist role focuses on supporting students, fostering inclusive environments, and ensuring a positive educational experience.

Requirements

  • Passionate about education
  • Excellent communication skills
  • Customer-focused mindset
  • Team player
  • Supportive attitude

Qualifications

  • Entry level experience
  • Strong interpersonal skills
  • Commitment to diversity
  • Motivated learner

Full job description

Year Up is seeking an Entry Level Customer Success Specialist to join our dedicated Customer Service & Support team. This role is ideal for individuals passionate about fostering inclusive learning environments and enriching the educational experience of a diverse student body. As a cornerstone of our nonprofit mission, the Customer Success Specialist will be instrumental in bridging the gap between students and the transformative educational programs that Year Up offers. By providing exceptional support and guidance, you will help students navigate their academic and career pathways effectively.
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