Customer Service Rep (02754) - 1617 Veterans Ave

@ Domino's
Domino'sdomino's.com

Customer Service Rep (02754) - 1617 Veterans Ave

Vandalia, IL
Posted 6 days ago

About the job

MBR Management, part of Domino's franchise, values team growth and customer satisfaction. We seek enthusiastic reps to create positive environments, handle orders, and ensure store cleanliness. Ideal for those with customer service experience and a positive attitude.

Requirements

  • Strong communication skills
  • Basic math skills
  • Customer-focused mindset
  • Ability to multitask
  • Willingness to learn

Qualifications

  • High school diploma or equivalent
  • Customer service experience preferred
  • Positive attitude
  • Flexible schedule
  • Physical ability to lift 25 pounds

Full job description

We are MBR Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family.  Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!


Join our dynamic team as a Customer Service Representative at our Vandalia, United States location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service to our valued customers. As the face of our company, you'll play a crucial role in creating a positive and memorable experience for everyone who walks through our doors.

  • Greet customers warmly and take their orders accurately and efficiently
  • Create a fun, happy, and exciting environment for our customers
  • Maintain a clean and sanitized store for both team members and customers
  • Prepare and deliver high-quality products consistently
  • Develop and apply organizational and inventory management skills
  • Resolve customer concerns and complaints with empathy and professionalism
  • Multitask effectively in a fast-paced work environment
  • Operate various equipment and technologies within the store
  • Collaborate with team members to ensure smooth operations during all shifts
  • Adapt to changing priorities and customer needs with flexibility

  • Strong communication skills with the ability to interact professionally with customers and team members
  • Basic math skills for handling transactions and counting change
  • Positive, upbeat attitude with a customer-first mindset
  • Physical ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds
  • Willingness to learn and adapt to new processes and technologies
  • Customer service experience preferred
  • Excellent multitasking abilities to handle various responsibilities simultaneously
  • Problem-solving skills to address customer concerns effectively
  • Strong teamwork and collaboration skills
  • Flexibility to work various shifts, including days, evenings, and weekends
  • High school diploma or equivalent (preferred)

BENEFITS

  • Flexible hours
  • Competitive wages
  • Employee discount on all food items
  • Advancement opportunities
  • Paid Training

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