ServiceNow QA Tester | 1063064

ServiceNow QA Tester |

Columbus, Ohio

Contract

Posted 08/25/2026

Job Description

OUR GOAL:
Treat our consultants and clients the way we would like others to treat us!Interested in joining our team? Check out the opportunity below and apply today!

We are seeking a ServiceNow QA Tester to ensure the quality, reliability, and performance of our client’s ServiceNow platform. This role is responsible for testing ServiceNow applications, integrations, CMDB enhancements, and platform upgrades. The ideal candidate has experience with ServiceNow testing, API integrations, CMDB validation, and regression testing in an Agile environment.

**Candidates should be local to Columbus, Ohio

Key Responsibilities

Develop and execute test plans, test cases, and test scripts.

Perform functional, integration, system, regression, and user acceptance testing (UAT).

Validate integrations using REST/SOAP APIs, MID Servers, and third-party applications.

Support ServiceNow upgrades, patches, and releases through comprehensive testing.

Identify, document, track, and retest defects through resolution.

Collaborate with developers, administrators, business analysts, and stakeholders.

Execute automated testing using ServiceNow ATF when applicable.

Maintain testing documentation and quality metrics.

Test CMDB enhancements, Discovery, Service Mapping, and CI relationships.

Verify CMDB data accuracy, completeness, and integrity.

Required Qualifications

Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.

5+ years of software QA/testing experience.

3+ years of ServiceNow testing experience

Experience testing ServiceNow modules including ITSM, ITOM, CMDB, Discovery, Service Mapping, and Service Catalog

Experience testing REST and SOAP integration.

Understanding of ServiceNow workflows and platform capabilities

Strong analytical, troubleshooting, and communication skills.

Reference:

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!

Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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