Lead Security Systems Solutions Engineer

Position Overview

Essential Job Functions

• Own system design and integrations across the security technology ecosystem, ensuring it scales securely with the business.
• Evaluate and select technologies, build proofs of concept, and lead adoption of emerging security technologies, including cloud camera analytics and AI-driven tools.
• Define and enforce technical standards, architectural patterns, and security and data protection requirements.
• Serve as technical advisor for support escalations and as SME for access control, video security, and analytics.

• Serve as the primary intake point for all SE projects, triaging and prioritizing requests.
• Participate in project design and scoping, leading discovery discussions to align business goals with technical realities.
• Assign projects to Solutions Engineers (SE's) and oversee each one through completion, keeping delivery on time, within scope, and aligned to strategic objectives.
• Manage the SE program portfolio: roadmap, priorities, dependencies, and status reporting to leadership.
• Own resource allocation and workload balancing across the SE team, and mentor engineers throughout delivery.
• Flag technical, operational, and security risks before they become roadblocks.

• Architect and maintain integrations between security platforms (access control, VMS, visitor management) and enterprise systems, including legacy systems.
• Design ETL workflows that turn security data into business intelligence.
• Identify and deploy automation to remove repetitive manual work.
• Lead upgrades, enhancements, and migrations; ensure uptime through proactive maintenance, troubleshooting, and root cause analysis.
• Maintain technical documentation, architecture diagrams, SOPs, and training materials.
• Partner with Security Operations, IT, Engineering, Product, and business stakeholders, and present complex concepts clearly to non-technical audiences.

Required Skills and Experience